1. Information you provide
ShowLedgers receives the account information you submit: your name, organization, email address, and password credentials in hashed form. The application stores the show-finance and operational records you choose to enter, including uploaded contract, rider, and W-9 documents. Taxpayer identification numbers and W-9 files are encrypted at rest and displayed only as the last four digits.
2. Technical and usage information
The service receives standard technical information such as browser type, device information, IP address, request logs, and the session cookie. The public website loads Meta Pixel measurement on the production domain only, for page views and a small set of page-level actions such as opening the demo or starting signup. Financial values, show records, and account records are never sent to any analytics service.
3. How information is used
Information is used to create and administer accounts, provide the application, authenticate sessions, send verification and password-reset emails, process and confirm payment through Stripe, respond to support requests, maintain security including rate limiting, diagnose problems, and improve the product.
4. Service providers
ShowLedgers uses Stripe to process the one-time payment, Resend to deliver transactional email, and Cloudflare for hosting, database, and file storage. They receive information only as needed to perform those services. Information may also be disclosed when required by law or to protect the service and its users.
5. Cookies and sessions
A signed, HttpOnly session cookie keeps signed-in users authenticated for up to seven days. Browser storage on the signup and login pages holds only the short-lived tokens needed to finish verification, checkout confirmation, or a password reset. Blocking the session cookie will prevent login from working.
6. Security and retention
Records are scoped to your account on the server. Passwords are hashed. Session tokens are signed and expire. Sensitive tax data is encrypted. No online system can guarantee absolute security. Information is retained as needed to provide the service, maintain records, resolve disputes, and meet legal obligations.
7. Your choices
You may ask support to review or correct account contact information, request assistance with your account, or ask about retention and removal of your records. Some records may need to be retained for security, operational, or legal reasons.
8. Sensitive information and contact
Do not send passwords, authentication tokens, Social Security numbers, or taxpayer identification numbers through the support form or email. For privacy questions, email Philip@philipstengelpresents.com.